Workforce.com

Settings & Feature Management 

General Settings, Permissions, Schedule, Breaks, Timesheets, Time Off, Reports, Shift Questions and On-cost Config

Configuring Settings

How to change or create an additional pay period / pay group

Managing Pay Periods

How to apply your public holiday region and add additional public holiday dates.

Configure public holidays dates

Automatically apply compliant breaks to your scheduled shifts.

Setting up and managing automatic breaks

Admins can test the impact of settings changes by seeing Workforce.com as their staff do

See what your staff see

How to configure and schedule notifications you want receive from Workforce

Manage your email notification settings

Automatically review timesheets to quickly identify and address any errors or issues, ensuring a smooth and efficient payroll process.

Configure Payroll Checks

Configure your Workforce account general setup and settings

Configuring Account Settings

Using the Shift Feedback feature to gain real-time feedback from staff, make improvements, and increase staff retention.

Shift Feedback

Key Alerts notify managers of shift variances and compliance breaches

Receive alerts for variances and compliance breaches

This article details how Shift Ratings can be turned on and where they will appear

Shift Ratings

Learn about additional features we offer and how they work

Enable Additional Functionality

View a breakdown of your subscription costs, access tax receipts and change your credit card and billing method

Manage account & billing details

Setup and configure billing on your account

Accounts & Billing

Learn how to customize Workforce.com's default permissions

Customize permission levels

A checklist outlining what permissions are required to perform each action

Custom Permissions Checklist

Customize the permissions setup on your account and learn about what each permission is required for.

Access & Permission Settings

Automatically notify managers when their employees have accrued a certain number of total attendance points.

Attendance Points Email Notifications

Automatically and manually allocate points to employees based on attendance and/or other rules created by managers/admins

Points Based Attendance

Setup attendance points to help track/manage your staff's attendance

Attendance Points

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you