Manage account & billing details

View a breakdown of your subscription costs, access tax receipts and change your credit card and billing method

Updated over a week ago

To view the Account & Billing details for your account, go to Account & Billing under your user profile in the top right corner of the product.

Here you will be able to access:

  • Current Cost

  • Current Usage

  • Payment Method

  • Copy of Payment Receipts, which you can download

Change Credit Card

If you need to update or change the Credit Card that is linked to your account for payment, under Payment Method click on Add a new credit card and follow the prompts to enter the new details. Once you've finished, you will return to the Account Details page where you can verify the new card details.

Change to Direct Debit

If you need to update or change the payment method that is linked to your account for payment, under Payment Method click on Add new and follow the prompts to enter the new details.

Downloading/ generating a copy of the invoice

To download or generate a copy of the invoice you'll need to log in to the account as an Admin - click on the Person icon (upper right corner) - Accounts & Billing - Billing History then select and download a copy of the invoice you'll need.

If you would like further assistance please contact Workforce.com Support by clicking on the blue chat icon in the bottom right corner or emailing support@workforce.com

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