To complete the full Workforce Hire process, ensure you have the correct permissions enabled:

To view and progress applications:

To view and progress applications:

You can view applications for all job ads on the Job Ads page under the Hire tab.

Applications for a specific job ad can be viewed by clicking the relevant job ad from the Overview page.

By default, organisation admins receive email notifications when new applications are submitted.

To opt out of these notifications:

To view application details:

On the left, you’ll see a filterable list of candidates. Selecting a candidate displays their details on the right.

Each application includes:

PDF files are embedded directly on the page. .docx files must be downloaded.

Click the applicant’s name to view full details, including:

For a more in-depth view of your candidates, navigate to the Candidate Details tab:

On the left of the page, you will see a filterable list of candidates. When you select a candidate, their details will appear on the right.

Each application will include the applicant's details, whether they've answered the screening questions and their resume and cover letter. If uploaded as a PDF, the applicant's resume and cover letter will be embedded on the page. If uploaded as a .docx file, these will need to be downloaded.

Navigate through the tabs on their profile to see all of their application information.

Workforce Hire makes it easy to set interviewer availability and schedule interviews with shortlisted candidates.

To begin, navigate to Hire > Job Ads, select the relevant job, then progress the applicant to the Shortlisted stage.

Once shortlisted, interviews can be managed from the candidate profile.

To set up interviewer avilability

Once availability has been created, candidates can book their own interview using the scheduling link in the Interview tab.

You can subscribe to your interview schedule so interview bookings automatically appear in your calendar.

You can add internal notes to an application that are visible to other staff with the appropriate permissions. Applicants cannot see these notes.

To add a note to a candidates profile:

You can update an application’s status to track a candidate’s progress internally.

Candidates will not be notified of status changes unless:

To update an application status:

Applications can be moved through the following stages:

Once shortlsted, you can move applications between stages freely, including back to past stages.

Applications are grouped by status for easier tracking.

To reject an application:

You can configure automated emails to send when an application reaches specific stages.

Each stage has a customisable email template, allowing you to tailor messaging to your organisation’s tone.

To configure automated emails:

You can:

Once configured, click Update to apply your changes.

Workforce Hire integrates directly with Workforce onboarding.

If you do not use Workforce onboarding, you can still track hired candidates by updating their application status.

To onboard a successful applicant:

Begin onboarding by completing the Employee Details section.

Some fields (such as name, email, and date of birth) are pre-filled based on information provided by the candidate.

If a Position was selected when creating the job ad, associated teams, contracts, documents, and qualifications will automatically populate.

If contracts are included, you’ll review them on the Finalise Contracts page. If not, you’ll proceed directly to the final step.

On this page, you can:

Fields linked to a Position may be pre-filled and can be edited if required.

Some details are used as Dynamic Fields within contracts. Once entered, click Apply to Contracts to update the documents, then select Review to continue.

On the Confirm & Onboard tab, review all entered details.

Once confirmed, click Invite to Onboarding.

The new employee will receive an email invitation to complete onboarding in Workforce.

Learn more in the Completing Employee Onboarding guide.