This feature is available for users who have enabled Workforce HR.
What's covered in this guide?:
About Talent Pool
The Talent Pool is a central place to view, manage, and add candidates who have applied for a job or submitted an expression of interest. It also allows you to invite candidates to apply and manually add candidates to your hiring pipeline.
How to Access the Talent Pool
Go to HR > Hire
Select Talent Pool
You’ll be taken to a list of all candidates in your account.
What You Can Do in the Talent Pool
From the Talent Pool, you can:
View all job applicants and expressions of interest
Search and filter candidates
Access candidate profiles
Open your public jobs page
Send application forms via SMS
Manually add new candidates
View and Manage Candidates
Each candidate row displays:
Name
Application (job application or expression of interest)
Location
Resume (if provided)
Phone number (if provided)
Date applied
Actions, including View Profile
Click View Profile to open the candidate’s full record, including application details, documents, and hiring status.
Search and Filter the Talent Pool
Use the filters at the top of the page to narrow results.
Available filters include:
Search candidates (by name)
Select applications (job or expression of interest)
Select locations
Select positions
Additional options:
Show archived candidates
Show never hire candidates
View Public Jobs Page
Click View Public Jobs Page to open your public careers page.
From this page, candidates can:
Browse available jobs
Filter jobs by location and employment type
Click Apply Now to apply for a specific role
Submit a general expression of interest if no suitable role is listed
This page can be shared publicly with potential candidates.
Send Form via SMS
Click Send Form via SMS to send a candidate a link to an application or expression of interest form.
How it works:
Enter the candidate’s mobile number
Click Send Form via SMS
The candidate receives a link via SMS
They complete the form and upload their resume themselves
This is useful for:
Walk-in applicants
Referrals
Candidates applying in person or over the phone
Add New Candidate
Click + New Candidate to manually add a candidate to the Talent Pool.
Upload Resume (Optional)
Supported formats: PDF or Word
Maximum file size: 5MB
If uploaded, the system will automatically read the resume and pre-fill available contact details
Candidate Details
Required fields:
First name
Last name
Email
Optional fields:
Middle names
Preferred name
Date of birth
Phone number
Address
You can also choose Enter address manually
Photo (images only, up to 5MB)
Work Rights (Optional)
Use the Work rights field to record the candidate’s eligibility to work, supporting compliance checks later in the hiring process.
Assign Candidate to a Job Ad (Optional)
Select a job from the Assign candidate to a job ad dropdown
If selected, the candidate will be linked directly to that job
If left blank, the candidate will remain in the Talent Pool only
Save the Candidate
Click Add Candidate to save
Click Cancel to exit without saving
Once saved, the candidate will appear in the Talent Pool and can be managed like any other applicant.