This feature is available for users who have enabled Workforce HR.
What's covered in this guide?
Add Form Templates
To get started, navigate to HR > Forms > Form Templates. Then, click the + Create New Form Template button:
Next, add the following details to your Form:
Name - Staff will be able to see this when completing a form
Category - The reason for the form. Common examples are outlined here.
Active - Controls if users can access and complete this form. Uncheck if users should not have access yet.
Available to be assigned when onboarding an employee - Makes the form available to send during onboarding.
Can employees access this form? - Scopes the form to either All Employees or Custom. Selecting Custom will make the form accessible to specific users via position titles and/ or team.
“And” will require the user to be in the selected position AND the team whereas using.
“Or” will only require them to be in either the Position OR the Team.
Description - information about what the form (including when to submit)
Notifications - Specify the Positions which should receive a notification when the forms are submitted
Add sections
Once you've created the Form, group similar suggestions together by creating sections. Use the + Add Section button to create one.
💡Tip: Sections can be dragged into a different order through the ≡ button.
Add Questions
Once you've added sections, questions can be added to the forms. Items are the individual tasks that employees will complete in the form.
To create a new question, click the + Add Question button under the relevant section.
When creating a question, you'll need to include the following details:
Name - The question name
Type - Specify how staff will answer the question
Required - Specify if the employee can skip the question
Add a file - Provides the user a file to access as part of the question
Description - Text displayed as a tooltip to the employee. Provides additional information as to how to answer the question.
Schedule when to send
You can schedule a form to be sent to staff automatically, either once or on a repeating schedule.
Open the template and select the When to send tab.
Click + When to send.
Under How often should this be sent?, choose one of these options:
Once off: sent once, on the Send date.
Monthly: sent on the Send date, then repeated every set number of months.
Weekly: sent on the Send date, then repeated every set number of weeks.
Days after employee start date: sent a set number of days after each employee's start date.
After a number of worked shifts: sent once an employee has worked a set number of shifts.
Offboarding: sent when an employee is given an employment end date.
If you chose Once off, Monthly or Weekly, enter the Send date. This is the first time it will be sent, and it must be a future date.
Under Recipients, choose who receives it:
All employees
Selected positions
Selected teams/locations
Advanced selections: staff who are in both a selected team/location and a selected position.
Optionally, tick Number of days before send date(s) to notify employee and enter a number of days. The [form / performance review / training] is then created, and the employee notified, that many days before the send date. This option isn't available for After a number of worked shifts. For Days after employee start date, the notice can't be earlier than the employee's start date.
Click Create.
Scheduled sends are listed on the When to send tab, showing the frequency, next send date and recipients. You can edit or delete a schedule from this list. Deleting a schedule can't be undone.
Question types
When creating questions, the response fields employees use can be configured to:
Short Text - Basic text input
Number - Basic number input
Currency - Number input preceded by a ($) sign
Multiple Choice - Allows the selection of a predefined number of options
Checkbox - A single yes/no checkbox
Long Text - A larger text input for long-form responses
Date - A date selector field
Time - A time field
Date Time - Date & Time in a single field
Rating - Allows a simple 1-5 rating
Number Slider - Lets staff enter a value along a number slider
Signature - Adds a sign here field to the form
File Upload - Allows the user to upload a .pdf or .jpg file
Photo Upload - Requires the user to take a photo






