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Labour & Operations Dashboard Widgets

The Labour & Operations Dashboard helps you monitor roster performance, labour costs, productivity, budgets, and operational activity across your business.


About widgets

Widgets are the panels that make up your dashboard. Each widget displays a different operational metric, allowing you to quickly monitor labour performance and business activity.

The menu button in the top-right corner of each widget provides additional options, including:

  • Changing date ranges

  • Filtering by team or location

  • Selecting chart views

  • Opening related reports

To customise your dashboard:

  1. Open the dashboard menu.

  2. Select Customise.

  3. Move widgets into your preferred layout.

  4. Resize widgets.

  5. Hide widgets you don't need.

💡 Tip: Customise your dashboard to keep your most important labour and operational metrics visible at all times.


Rota Management Widgets

Vacant Shifts

Shows unfilled shifts on your roster.

What you'll see

  • Vacant shifts for today

  • Vacant shifts for tomorrow

  • Vacant shifts for the remainder of the current rota week

  • Number of vacant shifts currently available for staff to claim

Available actions

  • View Shift Claiming - Opens the Shift Claiming page.

Who can see this widget?

Users with permission to manage shift swaps and shift claiming.


Key Roster Stats

Provides an overview of scheduled labour for the current roster week.

What you'll see

  • Scheduled shifts by day

  • Scheduled hours

  • Scheduled wage costs

  • Sales per labour hour

  • Weekly totals for shifts, hours, and costs

Available actions

  • Switch between bar chart and line chart views.

  • View Weekly Planner Report

Who can see this widget?

Users with permission to build rosters and view wage information.


Roster Status

Shows roster publishing status across locations.

What you'll see

  • Publishing status for the next four roster weeks

  • Unaccepted shifts where shift acceptance is enabled

  • Status by location

Available actions

  • View Rosters

Who can see this widget?

Users with permission to edit rosters.


Labour Performance Widgets

Scheduled vs Worked Cost Variance

Compares actual wage costs against rostered wage costs for the current roster week.

What you'll see

  • Cost variance between scheduled and actual wages

  • Comparison against the previous week

Available actions

  • View Cost Report

Who can see this widget?

Users with permission to view wages and build rosters.

📝 Important to note: A negative variance means actual labour costs were lower than rostered labour costs.


Scheduled vs Worked Hours Variance

Compares rostered hours against hours actually worked.

What you'll see

  • Hours worked versus hours rostered

  • Whether labour hours are over, under, or on track

Available actions

  • View Cost Report

Who can see this widget?

Users with permission to build rosters.


Rostered vs Actual Cost

Compares rostered and actual labour costs over time.

What you'll see

  • Rostered labour cost trend

  • Actual labour cost trend

  • Total variance between planned and actual costs

Available actions

  • Switch between line and bar chart views

  • View Cost Report

Who can see this widget?

Users with permission to view wages and rosters.


Wage Cost Over Time

Tracks labour costs over a selected period.

What you'll see

  • Wage cost trends

  • Total labour cost

  • Comparison against the previous period

Available actions

  • Switch between line and bar chart views

  • View Cost Report

Who can see this widget?

Users with permission to view wages and build rosters.


Average Hourly Rate

Shows the average hourly labour cost across all employees.

What you'll see

  • Average hourly rate for the current roster week

  • Comparison against the previous week

Available actions

  • View Cost Report

Who can see this widget?

Users with permission to view wages and build rosters.


Attendance

Provides attendance metrics for employees.

What you'll see

  • On-time attendance rates

  • Late starts

  • Early finishes

  • Scheduled versus worked hours

Available actions

  • Filter by date range and team

  • View Attendance Report

Who can see this widget?

Users with permission to build rosters.


Sales & Productivity Widgets

These widgets measure labour efficiency against sales performance.

Included widgets:

  • Wage % Revenue

  • Sales Per Labour Hour

  • Sales Per Labour Hour vs Target

  • Wage % Revenue vs Target

  • Sales Forecast

📝 Important to note: These widgets require sales data to be connected to Workforce.


Wage % Revenue

Shows wage costs as a percentage of sales for the current rota week.

What you'll see

  • Wage costs as a percentage of sales.

  • A comparison against the previous rota week.

  • How efficiently labour costs are being managed.

Available actions

  • View Weekly Planner → Opens the Weekly Planner report.

Who can see this widget?

Users with permission to view wages and build rotas, and where sales data is available.


Sales Per Labour Hour

Shows how much revenue is generated for each hour worked.

What you'll see

  • Sales Per Labour Hour (SPLH) for the current rota week.

  • A comparison against the previous rota week.

  • Labour productivity performance.

Available actions

  • View Weekly Planner → Opens the Weekly Planner report.

  • Connect a Sales Source → Opens sales integration settings when no sales source is connected.

Who can see this widget?

Users with permission to build rotas.


Sales Per Labour Hour vs Target

Shows how Sales Per Labour Hour compares to your target.

What you'll see

  • Actual SPLH alongside your target.

  • Performance against forecast or budget targets.

  • Whether labour productivity is tracking as expected.

Available actions

  • View Forecast Report

  • Set Budgets

Who can see this widget?

Users with permission to build rotas and where sales data is available.


Wage % Revenue vs Target

Shows how Wage % Revenue compares to your target.

What you'll see

  • Actual Wage % Revenue alongside your target.

  • Performance against forecast or budget targets.

  • Whether labour costs are tracking within expectations.

Available actions

  • View Forecast Report

  • Set Budgets

Who can see this widget?

Users with permission to view wages and build rotas, and where sales data is available.


Sales Forecast

Compares actual sales against forecasted or budgeted sales targets.

What you'll see

  • Actual sales alongside target sales.

  • Progress towards forecast or budget goals.

  • Performance for the current rota week.

Available actions

  • View Forecast Report

  • Set Up a Forecast

  • Set Budgets

Who can see this widget?

Users with permission to build rotas and where sales data is available.


Budget & Forecast Widgets

These widgets compare actual labour performance against budgets and forecasts.

Included widgets:

  • Labour Cost vs Budget

  • Labour Hours vs Budget

  • Forecast & Budget vs Actual

Available actions

  • View Forecast vs Budget Report

  • Set Budgets


Labour Cost vs Budget

Shows how actual labour costs compare to budgeted labour costs.

What you'll see

  • Actual labour costs alongside budgeted labour costs.

  • Whether labour spending is tracking above or below budget.

Available actions

  • View Forecast Report

  • Set Budgets

Who can see this widget?

Users with permission to view wages and build rotas.


Labour Hours vs Budget

Shows how actual worked hours compare to budgeted labour hours.

What you'll see

  • Actual worked hours alongside budgeted hours.

  • Whether labour usage is tracking above or below budget.

Available actions

  • View Forecast Report

  • Set Budgets

Who can see this widget?

Users with permission to build rotas.


Forecast & Budget vs Actual

Compares actual results against forecasts and budgets.

What you'll see

  • Comparisons across hours worked, labour costs, sales, Sales Per Labour Hour, and Wage % Revenue.

  • Performance against forecast or budget targets.

  • Location-level performance insights.

Available actions

  • View Forecast vs Budget Report

Who can see this widget?

Users with permission to view wages for the selected locations.


Multi-Location Widgets

Location Performance

Compare locations side-by-side using labour and sales metrics.

What you'll see

  • Labour costs

  • Budget performance

  • Sales per labour hour

  • Wage % Revenue

Who can see this widget?

Users with wage visibility and access to multiple locations.


Location Leaderboard

Ranks locations based on selected performance measures.

What you'll see

  • Wage % Revenue rankings

  • Sales per labour hour rankings

  • Labour cost rankings

Who can see this widget?

Users with wage visibility and access to multiple locations.


Activity Widgets

Recent Activity

Provides a live feed of activity across your organisation.

What you'll see

Recent events including:

  • Roster publishing

  • Shift swaps

  • Shift claiming

  • Leave approvals

  • Timesheet approvals

  • Staff changes

  • Budget imports

  • Organisation updates

Who can see this widget?

Users with permission to build rosters.


FAQs and Troubleshooting

Why can't I see a widget?

Widgets are permission-based. If a widget is unavailable, check that your role includes the required permissions.

Why are some widgets showing no sales data?

Sales-based widgets require an active sales integration or imported sales data.

Why are budget widgets empty?

A labour budget or sales budget must be configured before budget widgets can display data.

Why don't my labour costs match payroll costs?

Labour and Operations widgets use roster and timesheet data. Payroll costs may include additional payroll items such as leave, superannuation, pensions, or payroll adjustments.

How often do widgets update?

Many widgets refresh automatically throughout the day. You can also refresh your dashboard manually if required.


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