What's covered in this guide?
About widgets
Widgets are the panels that make up your dashboard. Each widget displays a different operational metric, allowing you to quickly monitor labour performance and business activity.
The menu button in the top-right corner of each widget provides additional options, including:
Changing date ranges
Filtering by team or location
Selecting chart views
Opening related reports
To customise your dashboard:
Open the dashboard menu.
Select Customise.
Move widgets into your preferred layout.
Resize widgets.
Hide widgets you don't need.
💡 Tip: Customise your dashboard to keep your most important labour and operational metrics visible at all times.
Rota Management Widgets
Vacant Shifts
Shows unfilled shifts on your roster.
What you'll see
Vacant shifts for today
Vacant shifts for tomorrow
Vacant shifts for the remainder of the current rota week
Number of vacant shifts currently available for staff to claim
Available actions
View Shift Claiming - Opens the Shift Claiming page.
Who can see this widget?
Users with permission to manage shift swaps and shift claiming.
Key Roster Stats
Provides an overview of scheduled labour for the current roster week.
What you'll see
Scheduled shifts by day
Scheduled hours
Scheduled wage costs
Sales per labour hour
Weekly totals for shifts, hours, and costs
Available actions
Switch between bar chart and line chart views.
View Weekly Planner Report
Who can see this widget?
Users with permission to build rosters and view wage information.
Roster Status
Shows roster publishing status across locations.
What you'll see
Publishing status for the next four roster weeks
Unaccepted shifts where shift acceptance is enabled
Status by location
Available actions
View Rosters
Who can see this widget?
Users with permission to edit rosters.
Labour Performance Widgets
Scheduled vs Worked Cost Variance
Compares actual wage costs against rostered wage costs for the current roster week.
What you'll see
Cost variance between scheduled and actual wages
Comparison against the previous week
Available actions
View Cost Report
Who can see this widget?
Users with permission to view wages and build rosters.
📝 Important to note: A negative variance means actual labour costs were lower than rostered labour costs.
Scheduled vs Worked Hours Variance
Compares rostered hours against hours actually worked.
What you'll see
Hours worked versus hours rostered
Whether labour hours are over, under, or on track
Available actions
View Cost Report
Who can see this widget?
Users with permission to build rosters.
Rostered vs Actual Cost
Compares rostered and actual labour costs over time.
What you'll see
Rostered labour cost trend
Actual labour cost trend
Total variance between planned and actual costs
Available actions
Switch between line and bar chart views
View Cost Report
Who can see this widget?
Users with permission to view wages and rosters.
Wage Cost Over Time
Tracks labour costs over a selected period.
What you'll see
Wage cost trends
Total labour cost
Comparison against the previous period
Available actions
Switch between line and bar chart views
View Cost Report
Who can see this widget?
Users with permission to view wages and build rosters.
Average Hourly Rate
Shows the average hourly labour cost across all employees.
What you'll see
Average hourly rate for the current roster week
Comparison against the previous week
Available actions
View Cost Report
Who can see this widget?
Users with permission to view wages and build rosters.
Attendance
Provides attendance metrics for employees.
What you'll see
On-time attendance rates
Late starts
Early finishes
Scheduled versus worked hours
Available actions
Filter by date range and team
View Attendance Report
Who can see this widget?
Users with permission to build rosters.
Sales & Productivity Widgets
These widgets measure labour efficiency against sales performance.
Included widgets:
Wage % Revenue
Sales Per Labour Hour
Sales Per Labour Hour vs Target
Wage % Revenue vs Target
Sales Forecast
📝 Important to note: These widgets require sales data to be connected to Workforce.
Wage % Revenue
Shows wage costs as a percentage of sales for the current rota week.
What you'll see
Wage costs as a percentage of sales.
A comparison against the previous rota week.
How efficiently labour costs are being managed.
Available actions
View Weekly Planner → Opens the Weekly Planner report.
Who can see this widget?
Users with permission to view wages and build rotas, and where sales data is available.
Sales Per Labour Hour
Shows how much revenue is generated for each hour worked.
What you'll see
Sales Per Labour Hour (SPLH) for the current rota week.
A comparison against the previous rota week.
Labour productivity performance.
Available actions
View Weekly Planner → Opens the Weekly Planner report.
Connect a Sales Source → Opens sales integration settings when no sales source is connected.
Who can see this widget?
Users with permission to build rotas.
Sales Per Labour Hour vs Target
Shows how Sales Per Labour Hour compares to your target.
What you'll see
Actual SPLH alongside your target.
Performance against forecast or budget targets.
Whether labour productivity is tracking as expected.
Available actions
View Forecast Report
Set Budgets
Who can see this widget?
Users with permission to build rotas and where sales data is available.
Wage % Revenue vs Target
Shows how Wage % Revenue compares to your target.
What you'll see
Actual Wage % Revenue alongside your target.
Performance against forecast or budget targets.
Whether labour costs are tracking within expectations.
Available actions
View Forecast Report
Set Budgets
Who can see this widget?
Users with permission to view wages and build rotas, and where sales data is available.
Sales Forecast
Compares actual sales against forecasted or budgeted sales targets.
What you'll see
Actual sales alongside target sales.
Progress towards forecast or budget goals.
Performance for the current rota week.
Available actions
View Forecast Report
Set Up a Forecast
Set Budgets
Who can see this widget?
Users with permission to build rotas and where sales data is available.
Budget & Forecast Widgets
These widgets compare actual labour performance against budgets and forecasts.
Included widgets:
Labour Cost vs Budget
Labour Hours vs Budget
Forecast & Budget vs Actual
Available actions
View Forecast vs Budget Report
Set Budgets
Labour Cost vs Budget
Shows how actual labour costs compare to budgeted labour costs.
What you'll see
Actual labour costs alongside budgeted labour costs.
Whether labour spending is tracking above or below budget.
Available actions
View Forecast Report
Set Budgets
Who can see this widget?
Users with permission to view wages and build rotas.
Labour Hours vs Budget
Shows how actual worked hours compare to budgeted labour hours.
What you'll see
Actual worked hours alongside budgeted hours.
Whether labour usage is tracking above or below budget.
Available actions
View Forecast Report
Set Budgets
Who can see this widget?
Users with permission to build rotas.
Forecast & Budget vs Actual
Compares actual results against forecasts and budgets.
What you'll see
Comparisons across hours worked, labour costs, sales, Sales Per Labour Hour, and Wage % Revenue.
Performance against forecast or budget targets.
Location-level performance insights.
Available actions
View Forecast vs Budget Report
Who can see this widget?
Users with permission to view wages for the selected locations.
Multi-Location Widgets
Location Performance
Compare locations side-by-side using labour and sales metrics.
What you'll see
Labour costs
Budget performance
Sales per labour hour
Wage % Revenue
Who can see this widget?
Users with wage visibility and access to multiple locations.
Location Leaderboard
Ranks locations based on selected performance measures.
What you'll see
Wage % Revenue rankings
Sales per labour hour rankings
Labour cost rankings
Who can see this widget?
Users with wage visibility and access to multiple locations.
Activity Widgets
Recent Activity
Provides a live feed of activity across your organisation.
What you'll see
Recent events including:
Roster publishing
Shift swaps
Shift claiming
Leave approvals
Timesheet approvals
Staff changes
Budget imports
Organisation updates
Who can see this widget?
Users with permission to build rosters.
FAQs and Troubleshooting
Why can't I see a widget?
Why can't I see a widget?
Widgets are permission-based. If a widget is unavailable, check that your role includes the required permissions.
Why are some widgets showing no sales data?
Why are some widgets showing no sales data?
Sales-based widgets require an active sales integration or imported sales data.
Why are budget widgets empty?
Why are budget widgets empty?
A labour budget or sales budget must be configured before budget widgets can display data.
Why don't my labour costs match payroll costs?
Why don't my labour costs match payroll costs?
Labour and Operations widgets use roster and timesheet data. Payroll costs may include additional payroll items such as leave, superannuation, pensions, or payroll adjustments.
How often do widgets update?
How often do widgets update?
Many widgets refresh automatically throughout the day. You can also refresh your dashboard manually if required.
