This feature is available for users who have enabled Workforce HR.
What's covered in this guide?
Permissions
To create, edit and delete assets, check the asset permissions are turned on for the role under Settings > All Settings > Permissions > Customise access & roles.
By default:
Admins can manage all assets.
Managers can manage assets in the teams they manage, and assets set to All Teams.
Add an asset
Go to Operations > Assets > Manage Assets.
Click Add Asset.
Fill in the required fields:
Location
Category
Asset Name
Add any optional details:
Team (leave empty for All Teams)
Asset Tag ID
Purchase Date, Purchase Cost and Purchased From
Brand, Model and Serial Number
Description
To let staff check the asset in and out, tick Can this asset be shared with employees?
Click Create Asset.
Manage assets
Your assets are listed on the Manage Assets page. You can search for an asset, or filter by location or status. Assets that are Lost or Missing or Disposed are shown under Inactive Assets.
From the list, you can:
Edit an asset: click the three dots (⋮) on the asset, then Edit Asset.
Check an asset out or return it: use Check out or Return on shareable assets.
Change its status: for example, to Lost or Missing or Disposed.
Delete an asset: this can’t be undone.
To add files and records, click View Asset on the asset. Each asset has these tabs:
Asset Details
Files
Warranty
Repairs
Maintenance
Contracts/Licences
Insurance
Checkout History
Edit History
Files
Attach files such as manuals or cleaning instructions. Add a File Name, a Category (optional), and attach the File.
Warranty
On the Warranty tab, add the Start Date and End Date, a Description (optional) and a file (optional).
Repairs
Keep track of past and upcoming repairs on the Repairs tab. Add the Date, Description (optional), Cost (optional), Completed By (optional), the Status, and a file (optional).
The status can be Scheduled, In progress, On hold, Completed or Cancelled.
Maintenance
Schedule regular maintenance for equipment or vehicles on the Maintenance tab. Add the Date, Description (optional), Cost (optional), Completed By (optional), the Status, and a file (optional).
The status options are the same as for repairs. Scheduled maintenance also appears in the Tasks & Actions widget on your dashboard.
Contracts and licences
Keep copies of contracts and licences on the Contracts/Licences tab. Add the Start Date and End Date, the Type (Contract or Licence), a Description (optional), and a file (optional).
Insurance
Store insurance policies and renewal dates on the Insurance tab. Add the Start Date and End Date, a Description (optional), the Renewal Date (optional), and a file (optional).
Checkout history
For shareable assets, the Checkout History tab shows every check-out and return. Each entry shows:
the Action (Check out or Return)
who did it
the date it happened
the Due Date (if one was set)
any comments and attached file
Edit history
The Edit History tab shows every change to the asset’s details. Each entry shows the action, who made the change, the date and time, and what it changed from and to.
FAQs
Can I put an asset in more than one location?
Can I put an asset in more than one location?
No. Each asset belongs to one location. You can leave Team empty so it shows as All Teams.
Why can’t I edit or delete an asset?
Why can’t I edit or delete an asset?
Check your role’s asset permissions. Managers can only manage assets in the teams they manage, or assets set to All Teams.
Why can’t staff check out an asset?
Why can’t staff check out an asset?
The asset needs Can this asset be shared with employees? ticked. Edit the asset to turn it on.
What happens when I mark an asset as Lost or Missing or Disposed?
What happens when I mark an asset as Lost or Missing or Disposed?
It moves to Inactive Assets. Its records and history are kept.
Can I get a deleted asset back?
Can I get a deleted asset back?
No. Deleting an asset can’t be undone. If you might need its records, change its status to Disposed instead.












