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Managing Pay Periods

How to change or create an additional pay period / pay group

Updated over a year ago

The pay period (sometimes called pay group) defines the start date and frequency of your timesheets.

This guide details:

  • How to change your existing pay period

  • How to create more than one pay period

How to change your existing pay period

The below uses the hypothetical example of how to change the start day of timesheets by assigning employees to a new pay period:

Old (current) Pay Period

New Pay Period

Period Start Day

Monday

Friday

Pay period start date

Monday 1st March

Friday 5th March

To edit the pay period, navigate Settings > All Settings > Timesheet > Manage Pay Periods

Once the pay period has been created, you can now assign it to employees on their profile or using the bulk tagging tool.

(Tip: 'Pay Period for next clock in' will only appear on profiles if your account has more than one pay period configured.)

Once assigned to an employee you will see the pay period as an independent set of timesheets:

When the new pay period applies

When assigning employees to a new pay period, Workforce.com will start adding clock-ins to the new pay period from either:

1) If you entered a pay period start date for a future date, on the pay period start date, or,

2) If the pay period start date is in the past, from the point in time that the employee is added to the new pay period

If there is overlap between the old and the new pay period:

The old pay period will be cut short at the start date of the new pay period. This means you would export the timesheets for your old pay period separately to the timesheets for the new pay period.

Deleting a pay period

To delete a pay period, head back to Pay Period Settings. Tip: the delete button will only appear for pay periods with no employees assigned, and no timesheets that use this pay period. For pay periods with existing timesheets, use turn off 'Visibility in Workforce.com' to remove visibility in your account.

FAQ and troubleshooting

If an employee hasn't changed over to the new pay period

Workforce.com allocates all times recorded to the new pay period only after the first clock-in occurs after the pay period start date. Until a clock-in is recorded, all other times will continue to be entered on the prior pay period (e.g. break start/end and clock-out's will enter on the old pay period until a clock-in is recorded).

What pay period frequencies does Workforce.com support?

Currently, we support Pay Period frequencies - Weekly, Fortnightly, Semi-Monthly and Monthly.

Why doesn't the semi-monthly option align with the calendar month?

To align a semi-monthly pay period with calendar months, pick the 1st of a month as the pay period start date. Workforce.com will count 15 days from the start date as the end of the first pay period, and then take the last date of the month as the end date.

Why can't I see the option to change an employee's pay period on their profile?

The pay period selector only displays in Workforce.com when there are more than one pay periods visible. To make a pay period visible, visit the pay periods settings page, and click 'visible in Workforce.com' on the respective pay period.

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