Managers and Admins can control what type of personal notifications they receive from Workforce.com by email.
How it works
Workforce.com sends Managers and Admins operational alerts by email. The types of notifications you can receive are detailed in the table below:
Leave Request Daily Update Emails
Daily updates about Leave and Unavailability requests.
Onboarding Invite Emails for Admins
Sends a notification email when a manager adds a new employee through employee onboarding.
Qualification Expiry Emails
Receive a warning notification 30 days prior to when staff in teams you manage have an expiring qualification. Also sends an alert when a qualification has expired.
Shift Feedback Emails
Weekly summaries containing Shift Feedback from your staff.
Shift Replacement Emails (Urgent)
If staff request a Shift Replacement within 3 days of the scheduled start time, receive a notification.
Shift Replacement Weekly Update Emails
Weekly updates about Shift Replacement requests for future shifts.
Scheduled Report Emails
If you have scheduled reports configured, they will be sent daily.
Shift Acceptance Daily Update Emails
Daily updates about which staff have accepted their shifts. (only applies if using shift acceptance).
Shift Acceptance Update Emails
If staff accept shifts within 3 days of the scheduled start time, receive a notification. (only applies if using shift acceptance).
Shift Acceptance Schedule Change Emails
If a permanent part-time employee declines a schedule, the schedule will update and you'll receive a notification. (only applies when using permanent part-time shift acceptance).
Bank Details Change Alerts /
Address Change Alerts /
Emergency Contact Change Alerts /
Tax Declaration Change Alerts
Changes an employee makes to their profile through the mobile app will notify account Admins, Payroll Officers and the Employee through an email notification.
How to change your notification settings
To configure your notification settings:
Access Workforce.com in a web browser at my.workforce.com
Navigate to your profile menu and click My Notifications as shown below:
Use the switches to turn on or off each notification type as shown below. Changes will be saved automatically