Modulr is a UK-based payment platform that enables 24/7 payment processing. You can pay in real-time or schedule payments in advance, instantly approve payments via the Modulr mobile app, and pay out employees faster than the traditional 3-day BACS system.
What's covered in this guide?:
Pay staff using Modulr
You can use Modulr to pay staff as part of each pay run.
Before processing payments, ensure that:
The pay run has been posted
Employees’ bank details are up to date
Payslip amounts are correct
Payments can be sent immediately or scheduled for a future date. Scheduled payments help you plan ahead and prepare payments without sending them straight away.
Link your Workforce account to Modulr
To connect Workforce with Modulr, follow these steps:
Navigate to Payroll > Payroll Settings > Payment Setup
Select + New Payment Integration > Modulr.
You will be redirected to the Modulr login screen. Enter your Modulr account details to log in.
Confirm the connection when prompted.
If successful, you’ll be returned to the Payment Setup page in Workforce and see a confirmation message.
Link multiple entities to Modulr
You can connect multiple entities to Modulr within Workforce.
To do this:
Navigate to Payroll > Payroll Settings > Payment Setup
Select + New Payment Integration > Modulr
Log in to Modulr and confirm the connection
Once connected:
Modulr will appear under Integrations
Assign the appropriate Company File to each integration to ensure payments are mapped correctly
Important: If you are paying staff from a single Modulr account, you must create a separate integration for each Company File. You can reuse the same Modulr login details.
Make a payment using Modulr
Once your Workforce account is linked to Modulr:
Post a pay run in Workforce
From the action menu, select Pay by Modulr
Your Modulr accounts will load
Enter a payment reference (shown on employees’ bank statements)
Select the source account
Choose a payment date:
Send today – sends the payment immediately
Schedule for later – select a future date (must be at least 24 hours in advance)
Click Send
After sending:
Workforce submits the payment details to Modulr
The pay run status updates to Payment Pending
Scheduled payments will show as Scheduled until their payment date
View or cancel a pending/scheduled payment in Modulr
All submitted payments appear in Modulr under Pending Payments > Batches.
For each payment, you can view:
Amount
Payment reference
Validation or account errors
Payment states
Immediate payments remain pending until approved (if required), then are paid out
Scheduled payments remain scheduled until the selected payment date
You can review or cancel scheduled payments in Modulr before they are processed.
If a payment fails due to incorrect employee details:
Fix the details in Workforce
Select Re-run to resend only the affected payment
For each employee, you will see the amount to be paid, the payment reference, and any errors with the payment details.
Approve a payment in Modulr
To approve a payment in Modulr:
To approve payments:
In Modulr, go to Approvals > Batches
Select the relevant batch
Review the payments and choose Approve or Reject
For scheduled payments:
Once all payments in a batch are valid, approving a single payment will approve the entire batch
Approved scheduled payments will be queued and processed on the scheduled date
After execution, Workforce updates the pay run status to Paid.
Note: If you reject a scheduled payment, the batch stays in Pending/Scheduled state until you resolve the issue and rerun it.
Troubleshoot
Ensure all employee bank details are complete and correct
Confirm at least one payslip exists in the pay run
If you experience issues with the Modulr integration, contact support@workforce.com
Important:
Workforce does not automatically update payment statuses for rejected payments in Modulr. If a payment is rejected, please contact support to have the status updated.