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Change an Employee's Team
Updated over 4 months ago

You can edit the team that an employee works in or is a manager of in their profile.

There is no limit to how many teams an employee can belong to or manage, however every user must have a default payroll team. This is so that the employee has a default team to refer to when exporting to payroll.

Set default payroll team

To set a default payroll team for an employee:

  1. Navigate to Workforce > Staff > Employee name > Personal > Personal Details > Teams

  2. Under Default payroll team, search/select for a team or location

  3. Select the Update Teams button


Edit teams

To set a team or multiple teams for an employee:

  1. Navigate to Workforce > Staff > Employee name > Personal > Personal Details > Teams

  2. Under Add a team, search/select team or location

  3. Select the Update Teams button

FAQs and Troubleshooting

Why can't I add a team to a user?

If you cannot add a user to a team, it could be due to the team having required qualifications. This means the user cannot be a part of that team unless they have the valid qualification. You can check these in the team settings in Workforce > Teams.

Why can't I remove a team from a user?

There are several reasons why you might not be able to remove a user from a team:

  1. Permissions: To edit a user’s teams, you will need the edit user custom permission. Please speak with an admin on your account to review and adjust your permissions.

  2. Default Payroll Team: You can not remove a user from their default payroll team. If you wish to do so, you will need to change their default team to a new one, and then remove it.

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