What's covered in this guide?
Types of allowances
There are three types of allowance:
Manual: applied when the required information is entered on the timesheet. For example, a mileage allowance where the employee enters the number of miles travelled.
Automatic: applied to timesheets when specific conditions are met, such as the day and time of a shift. For example, a first aid allowance that applies on every eligible shift.
All Purpose: applied to timesheets as an all-purpose allowance. For example, a flat-rate allowance that must be paid at the multiplier applied to the time worked.
Create an allowance
To create an allowance:
Go to Time & Attendance > Compliance.
Under Customise Your Setup, click Manage next to Allowances.
Click New allowance.
Work through each step, clicking Done to move to the next one.
Manual allowances have 5 steps. Automatic and All Purpose allowances have extra steps, covered in the next section.
Step 1: Name the Allowance
Enter a Name, such as Mileage or Night coverage. You can also add a Description explaining when, why and to whom the allowance applies.
Step 2: Link to Workforce Payroll
Name in Workforce Payroll: choose the earnings rate in Workforce Payroll that this allowance should pay as.
Secondary export name (optional): choose a second earnings rate if a second earnings line should be created when this allowance applies.
Tick any of these options if they apply:
Do not export this to payroll: useful for salaried staff rules.
Export this allowance to payroll as a lump sum payment
Export this allowance to payroll as hours
Treat as ordinary hours
Include in statutory holiday pay
Exclude from Wage Compare
Step 3: What type of Allowance?
Choose Manual, Automatic or All Purpose.
Step 4: Who will it apply to?
Choose All Staff, or search for and select staff tags to apply it only to certain employees, such as Full Time, Part Time or Casual.
Click Advanced options for more settings:
Age Range: apply the allowance only to employees within a certain age range.
Probation: apply the allowance only during an employee's probation period. Enter the length in months, for example 6. Make sure the employee's start date is set on their profile.
Rule Applies Range: apply the allowance only before or after certain dates, for example within a particular financial year.
Will Not Apply To (By Tag): exclude employees with a specific tag. This is only available when the allowance applies to selected tags, not All Staff.
Step 5: What rate is it paid at?
Choose how the allowance is paid:
Specific Cost: a set amount each time the allowance applies. For example, if the value is 2.57, the allowance is paid at £2.57 each time it applies.
Multiplier: paid per hour as a multiple of the employee's base hourly rate. For example, with a multiplier of 0.5, a base rate of £20 and 1 hour worked, the allowance is £10.
Click Advanced options for more settings:
Units: leave this at 1 in most cases. Only change it if the allowance should compound. For example, enter 3 to pay the allowance three times for every shift worked. 1 hour is 1 unit, and 1 minute is 1/60th of a unit.
Shift Padding: the minimum number of units that must be paid. This is only needed in limited cases, such as when minimum shift padding rules are set up and the employee is entitled to an allowance when that rule applies.
Pay the rate based on a period of time (e.g. hours and minutes): tick this to pay the allowance based on time worked.
Click Create Allowance.
Extra steps for automatic allowances
If you choose Automatic or All Purpose, more steps appear so you can set exactly when the allowance applies. Each step has a default, so you only need to change the steps that matter for your allowance.
What day(s) will it apply?
Choose Every Day, or tick the specific days the allowance should apply.
By default, the allowance also applies on public holidays that fall on the selected days.
To stop this, tick This allowance should never apply on public holidays. If the allowance should only apply on public holidays, choose Bank Holidays Only instead.
What type of hours will it apply to?
By default, the allowance applies to All Hours. To narrow it down, choose:
Both Ordinary and Overtime Hours: applies after a total number of combined hours. For example, a meal allowance for all 8-hour shifts.
Ordinary Hours: applies after a number of ordinary hours. For example, a laundry allowance after 4 ordinary hours.
Overtime Hours: applies after a number of overtime hours. For example, a meal allowance after 2 hours of overtime. Use Which shifts will it apply to? to set this up further.
What time will it apply?
All Hours of the Shift covers most allowances. If the allowance only applies at certain times, choose Specific Times…:
Hours worked between: only the hours worked within a set time window.
Workdays starting between: shifts that start within a set time window. This is often used for shift work allowances.
Workdays ending between: shifts that finish within a set time window.
By default, the allowance only applies to hours worked on the selected days. Click Advanced options to change this:
Actual Hours: applies only to time worked on the selected days. This suits most cases.
Majority Hours: applies if most of the shift is worked on the selected days.
Shift Commencement: applies if the shift starts on the selected days.
Which shifts will it apply to?
a. Select the type of shifts it will apply to
By default, the allowance applies to All shifts (except leave). To limit it, choose:
Longer than: applies after a set number of hours worked. For example, after 5 hours are worked in the day. You can also use the spread of hours option, which counts the time from the start of the shift, including breaks.
Shorter than: applies when a shift doesn't reach a minimum length. For example, if the minimum is 8 hours and an employee works 5, they can receive pay for the extra 3 hours, depending on the allowance setup.
Split shifts: applies to split (broken) shifts. You can set a maximum break length so the allowance stops applying if the gap between shifts is too long.
Specific Shifts in a Week…: applies to certain shifts in the week. For example, 1 to 1 applies to the first shift of each week, and 1 to 2 to the first two.
Shift gap: applies when there isn't enough time between shifts (sometimes called a "clopening").
On call: applies to employees rostered on call.
Sleepover: applies to employees rostered on a sleepover.
Tick Apply allowance to leave as well if the allowance should also be paid on leave.
Classification Tags: include or exclude shifts that use certain classification tags.
Teams: include or exclude shifts in certain teams. Select teams by name or export name.
Activity code: if you use activity codes, only pay the allowance for time worked on a specific activity. This option only appears once activity codes are set up.
How will it be paid during the shift?
Exact Amount per Hour: paid for the exact time worked. For example, £1 per hour for 90 minutes pays £1.50.
Rounded Amount per Hour: paid the full hourly amount even if only part of the hour is worked. For example, £1 per hour for 90 minutes pays £2.
Once per Day: paid once on the day of the shift. For example, a £1.50 allowance pays £1.50 for the whole day.
Once per Rostered Shift: paid once per rostered shift, even if there are several rostered shifts on the same day. For example, a £1.50 allowance with 2 rostered shifts in a day pays £3.00. Unrostered shifts aren't included.
What rate is it paid at?
This works the same as Step 5 for manual allowances. Choose Specific Cost or Multiplier, and set Units or Shift Padding under Advanced options if needed.
Click Create Allowance to save.
Apply a manual allowance to a timesheet
Manual allowances are added to the shift they relate to:
Go to Time & Attendance > Timesheets and open the employee's timesheet.
On the shift, click Add Allowances. Shift times must be entered first.
Choose the allowance and enter the required details, such as the number of miles.
Save the timesheet.
Check which allowances applied
On each shift in the timesheet, click View Allowances to see which allowances applied. If none did, you'll see "No allowances applying".
FAQs
Why isn't my automatic allowance applying?
Why isn't my automatic allowance applying?
Check each step of the allowance against the shift. The most common causes are:
the employee doesn't have the selected tag;
the shift falls outside the selected days or times;
the shift doesn't meet a condition, such as a minimum length.
Why can't I see the days and times steps?
Why can't I see the days and times steps?
These steps only appear for Automatic and All Purpose allowances. Manual allowances are added on the timesheet, so they don't need them.
Can I stop an allowance paying on public holidays?
Can I stop an allowance paying on public holidays?
Yes. Under What day(s) will it apply?, tick This allowance should never apply on public holidays.
Can an allowance apply only during probation?
Can an allowance apply only during probation?
Yes. Under Who will it apply to?, click Advanced options, tick Probation and enter the probation length in months.


