What's covered in this guide?
Configure your Incident Settings
To configure your incident settings, go to HR > Incidents > Settings > Configuration.
Once you create a new incident, you will be prompted to provide all the necessary details, and the relevant configured settings will be displayed.
Add Options to Configuration Settings
To add an option to any configuration setting, select Edit, click + New Option to add a new field, rename the newly created field, and then select Save.
Edit Configuration Settings
To edit a configuration setting:
Navigate to HR > Incidents > Settings > Configurations
Locate the specific configuration setting you want to edit
Select Edit to make changes
Delete Options in Configuration Settings
To delete options in configuration settings:
Navigate to HR > Incidents > Settings > Configurations
Locate the specific configuration setting
Select Edit to make changes
Select the bin icon to delete an option from the configuration settings
Manage your Incident Notification Settings
To manage your incident notification settings, go to HR > Incidents > Settings > Notifications > '+ Add Notification' and select the position title to be notified when a warning is created. Employees in the selected positions will receive a notification whenever a warning is submitted.
To notify additional positions, you can click '+ Add Notification' and select a new position.