You can start a live chat with our support team who is available Monday to Friday between 9am and 5pm GMT. For the fastest resolution, we kindly encourage checking our Help Center.
What's covered in this guide?
Open a chat
To open a chat, you must be first logged into your Workforce account on your computer. Once logged in, you will see a small icon in the bottom right corner of your window:
On the Home tab select Ask a Question and submit your question:
Our AI will respond with the best possible solution as well as provide you with the help guide from our help center. Should you have further questions, you can start a chat with a customer success specialist by selecting Talk to a person 👤:
Find previous chats
To find you must be first logged into your Workforce account on your computer. Once logged in, you will see a small icon in the bottom right corner of your window:
You can see any chat conversation you have had with our team in Messages:
