How it works
Workforce imports sales data from Epos Now every 15 minutes minutes
Imported data is broken down into separate data streams based on location
Demand data provides useful insights for scheduling, forecasting, reporting and supporting data driven decisions for frontline managers.
Connecting Epos Now to Workforce
To integrate with Epos Now, navigate to Settings > Integrations > POS Integrations > + New POS Integration > Choose "Epos Now":
To establish the integration, you will need to enter an Authorization Token, which is found in your Epos Now Back Office. Epos Now have detailed instructions on how to generate the Authorization Token here. Once you have generated the token, add it to the Workforce Integration form.
Choose whether to 'Include tax in sales totals' and/or 'Include service charges in sales totals' and press 'Save'.
Connecting your Datastreams
Once your Workforce.com account is integrated with Epos Now, a Datastream will be created per location and device (i.e till). You will want to make sure every Datastream is connected to the right location within Workforce.com. To do this go to:
Settings > Integrations > Manage Datastreams > select a Datastream
A window will open containing a drop-down menu, where you can select your organization and the location the selected Datastream will be linked to:
Save these changes and proceed to do the same with all Datastreams currently available.
You can now compare within Workforce.com, your projected and generated revenue with the planned and actual attendance and schedule your future rosters basing yourself on hard data and recorded experience.