What's covered in this guide?
Rehire an employee
To rehire an employee:
Go to Workforce > Staff.
Open the Tools menu.
Select Reactivate next to the deactivated staff.
Alternatively, open the employee's profile and click Reactivate [Employee Name].
📝 Important to note: Reactivating an employee makes their profile active again. You may still need to update their employment details before you can roster or pay them correctly.
What happens when you rehire an employee?
When you reactivate an employee:
Their profile becomes active again.
A new passcode is generated.
Connected integrations are notified via webhook.
📝 Important to note: A new passcode is generated automatically to prevent passcode conflicts.
Update details after rehiring
After reactivating an employee, review their details and update them as needed.
You may need to:
Update their start date.
Confirm their employment type.
Reassign their department.
Update their pay rate.
Re-enrol them in payroll, if required.
📝 Important to note: If you use Workforce Payroll, you may need to complete additional payroll setup after rehiring an employee. See Rehire an employee in Workforce Payroll (UK) for more information.
💡 Tip: Review the employee's profile before adding them back to rosters to ensure their employment and payroll details are correct.
Temporary staff restrictions
If you're trying to rehire a temporary staff member and Enable Temporary Staff is turned off, you won't be able to click Reactivate.
To continue, either:
Turn Enable Temporary Staff back on.
Update the employee's employment type.
📝 Important to note: Hover over the disabled Reactivate button to see why the employee can't be reactivated.
FAQs and Troubleshooting
Does rehiring restore the employee's previous passcode?
Does rehiring restore the employee's previous passcode?
No. A new passcode is generated each time an employee is reactivated.
Do I need to update employment or payroll details after rehiring?
Do I need to update employment or payroll details after rehiring?
Yes. Review the employee's start date, employment type, department, pay rate, and payroll setup to ensure they're configured correctly.