What's covered in this guide?
Rehire an employee
To rehire an employee:
Go to Workforce > Staff.
Open the Tools menu.
Select Reactivate next to the deactivated staff.
Alternatively, open the employee's profile and click Reactivate [Employee Name].
When you click Reactivate, choose how to bring them back:
Continue previous employment: use this if they’re coming back after a short break. Their original employment carries on.
Start a new period of employment: use this if they’re starting a new job with you. Their previous employment dates are kept on record.
Rehire and onboard: starts a new period of employment and sends them onboarding, for example to collect updated details or new contracts. Click Send rehire invitation to send it.
📝 Important to note: Reactivating an employee makes their profile active again. You may still need to update their employment details before you can roster or pay them correctly.
Reactivate multiple employees
If you need to reactivate several employees at once, you can use Bulk actions.
To reactivate multiple employees:
Go to Workforce > Staff > Tools
Open Bulk actions.
Select Reactivate employees.
Select the employees you want to reactivate.
Review and execute the confirmation screen.
Review the summary screen when the action is complete.
What happens when you rehire an employee?
When you reactivate an employee:
Their profile becomes active again.
A new passcode is generated.
Connected integrations are notified via webhook.
📝 Important to note: A new passcode is generated automatically to prevent passcode conflicts.
Update details after rehiring
After reactivating an employee, review their details and update them as needed.
You may need to:
Update their start date.
Confirm their employment type.
Reassign their department.
Update their pay rate.
Re-enrol them in payroll, if required.
📝 Important to note: If you use Workforce Payroll, you may need to complete additional payroll setup after rehiring an employee. See Rehire an employee in Workforce Payroll (UK) for more information.
💡 Tip: Review the employee's profile before adding them back to rosters to ensure their employment and payroll details are correct.
Temporary staff restrictions
If you're trying to rehire a temporary staff member and Enable Temporary Staff is turned off, you won't be able to click Reactivate.
To continue, either:
Turn Enable Temporary Staff back on.
Update the employee's employment type.
📝 Important to note: Hover over the disabled Reactivate button to see why the employee can't be reactivated.
FAQs and Troubleshooting
Does rehiring restore the employee's previous passcode?
Does rehiring restore the employee's previous passcode?
No. A new passcode is generated each time an employee is reactivated.
Is their original start date kept when I rehire them?
Is their original start date kept when I rehire them?
Yes, if you choose Start a new period of employment or Rehire and onboard. Their previous employment dates are kept on record, and the new period has its own start date.