What's covered in this guide?:
How Toast integrates with Workforce
Toast is a restaurant Point of Sale (POS) system that can be connected to Workforce to import sales data and support costed rostering.
Workforce automatically imports order data from Toast every 15 minutes.
Imported data is organised by Toast restaurant location, with each location appearing as a separate data stream in Workforce.
Each data stream includes:
Sales: total revenue from orders in the period
Transactions: number of checks processed
Sales by category: revenue broken down by Toast sales category (e.g. Food, Beverages)
Important to note: Data is grouped by Toast restaurant location, so each location must be linked correctly in Workforce for accurate reporting.
Connect Toast to Workforce
Toast uses a pairing code to link your restaurants. Follow these steps:
Step 1: Add Workforce in Toast Web
Log in to Toast Web
Go to Partner Integrations and find Workforce in the marketplace
Add the integration, you will be prompted to enter a Group ID (do not close this yet)
Step 2: Get your pairing code from Workforce
In a new tab, go to Settings > Integrations > POS Integrations in Workforce
Click + New POS Integration and select Toast
Copy your unique pairing code (format:
WF-XXXXXX)Return to Toast Web and enter this code as the Group ID
All restaurant locations in your organisation should use the same pairing code
Step 3: Link your restaurants in Workforce
Return to Settings > Integrations > POS Integrations in Workforce
Click Refresh Restaurants,your Toast locations will appear
Select the restaurants you want to connect and click Save
To confirm the connection, go to Settings > Integrations > Manage Data Streams and check that a data stream appears for each of your Toast locations.
These data streams will need to be linked to your teams and locations in Workforce so that sales show against the correct rosters and reports. Learn more about managing data streams here.
Integration Settings
To configure your Toast integration:
Go to Settings > Integrations > POS Integrations
Click Edit on your Toast integration
You can configure the following:
Include sales tax when importing revenue
Includes tax in the sales figures imported into Workforce.
Include service charges when importing revenue
Includes service charge amounts in the sales figures imported into Workforce.
Important to note: Both settings are disabled by default. Enable them if you want tax or service charges reflected in your labour cost calculations.
Link data streams to your teams
To ensure sales data appears correctly in rosters and reports:
Go to Settings > Integrations > Manage Data Streams
Select a data stream
Link it to the appropriate team and location in Workforce
Once linked, sales data will appear correctly when filtering reports and viewing rosters.
Tip: Make sure each Toast restaurant location is mapped to the correct Workforce team to avoid reporting discrepancies.
FAQs and Troubleshoting
Why can't I see my Toast restaurants in Workforce?
Why can't I see my Toast restaurants in Workforce?
Make sure you've entered your Workforce pairing code as the Group ID in Toast Web for every location. Once that's done, return to Workforce and click Refresh Restaurants.
Why can't I see my Toast data in Workforce?
Why can't I see my Toast data in Workforce?
Check that your restaurants are selected and saved in the POS integration settings, and that each data stream has been linked to a team. Data syncs every 15 minutes, so allow a short wait after first connecting.
My sales data looks incorrect, what should I check?
My sales data looks incorrect, what should I check?
Review your Include sales tax and Include service charges settings to confirm they match your reporting expectations. Also verify that each Toast restaurant is linked to the correct Workforce team in Manage Data Streams.