What's covered in this guide:
How it works
Workforce.com integrates with Level to enable Earned Wage Access (On-Demand Pay) and Payroll Savings for employees.
Through this integration:
Employee and earnings data is shared with Level
Level calculates how much employees can access based on approved hours
Employees can choose to access a portion of their earned wages before payday
Any early payments are reconciled during the payroll payout process
This allows employers to offer early pay without changing how payroll is calculated.
Connect Level with Workforce.com
To get started with Level:
To get started with the Level integration, contact Level directly
Enable the On-Demand Pay (ODP) setting for eligible employees
Level will create employee accounts as part of onboarding
Employees will receive login details directly from Level.
📝 Important:
Level manages employee accounts, withdrawals, and financial services. Workforce.com provides employee and earnings data to support the integration.
Onboarding employees
When a new employee is added in Workforce.com with On-Demand Pay enabled:
A Level account is created for the employee
Login details are sent to the employee
equests to use On-Demand Pay may be automatically approved as part of the Level setup
A “splitting account” is set up to manage payments
This account is used to reconcile early payments at payday.
How withdrawals work
Level receives earnings updates based on approved hours in Workforce.com.
Employees can access a portion of their earned wages before payday
Withdrawals are optional and initiated by the employee
Limits and any applicable fees are set by Level
There is:
No loan involved
No impact to how payroll is calculated in Workforce.com
Payday process
When payroll is run:
Each employee’s total pay is processed as normal
Payments are routed via a Level splitting account as part of the integration
Level reconciles any early withdrawals
The remaining balance is sent to the employee
This means payroll calculations remain unchanged, while payment adjustments are handled during the payout process.
📝 Important: Payroll teams do not need to manually adjust payslips or deduct early payments, these are handled through the Level integration.
Offboarding
If a termination date is added in Workforce.com:
Level is notified
On-Demand Pay access is disabled
The employee account enters the closure process
📝 Important: Ensure termination dates are entered promptly to prevent continued access to early pay.
Eligibility & fees
All pricing, eligibility, and commercial terms are set by Level and should be confirmed directly with them.
FAQs
Do all employees have to use Level?
Do all employees have to use Level?
No, employees can choose whether or not to use On-Demand Pay.
What happens if an employee doesn’t withdraw early?
What happens if an employee doesn’t withdraw early?
They receive their full pay as normal on payday.
Who provides support for Level?
Who provides support for Level?
Level provides support for employee accounts, withdrawals, and financial services.