What's covered in this guide?:
What are Manager Permissions?
Manager Permissions control additional rules that apply to manager-type roles, such as Team Managers, General Managers, Payroll Officers, and Admins.
These settings work alongside role permissions and affect areas like:
Staff cost visibility
Timesheet approvals
Qualification alerts
Manager self-approval
Manager Permissions apply platform-wide but can sometimes be overridden at an individual user level.
Where to find Manager Permissions
Go to: Settings > Permissions > Manager Permissions
Manager Permissions explained
Allow team managers to see staff costs
When enabled:
Team managers can see wage and cost information in rotas and reports.
When disabled:
Staff costs are hidden from team managers.
This can still be overridden for individual managers in their user profile.
Protect manager data (salaries, hourly rates & performance reviews)
When enabled:
Managers cannot see other managers’ salary or performance data.
Managers can still:
See employee wages
See their own salary and performance data
General Managers can still see Team Manager data.
This setting only affects visibility between managers.
Keep manager costs visible in total rota costs
When enabled:
Manager wages are included in total rota cost calculations.
When disabled:
Total rota costs exclude manager wages.
Including manager costs may allow managers to infer other managers’ wages when adjusting shifts.
Allow team managers to edit/approve their own timesheets
When enabled:
Managers can edit and approve their own timesheets.
When disabled:
Manager timesheets must be approved by another role.
Receive qualification update alerts
Controls which roles receive alerts when employee qualifications are updated.
Available roles:
Admin
Payroll Officer
General Manager
Team Manager
Only managers responsible for the employee receive alerts.
Customise the Manager permission level
Manager Permissions control how manager features behave, but they do not change what the Manager role is allowed to do.
If you need to customise what managers can access or edit (for example, viewing sensitive data or editing specific fields), you’ll need to customise the Manager permission level using Advanced Permissions.
To do this, refer to: Customise Roles & Permission Levels (Advanced Permissions)
Important things to know about Manager Permissions
Manager Permissions apply in addition to role permissions
They do not replace role-level access controls
Some permissions affect visibility only, not editing or approvals
FAQs
How do I change what managers can access?
How do I change what managers can access?
Go to Settings > Permissions.
Click Customise access & roles.
Select the Manager role and switch features on or off as needed.
Click Save.
Changes apply to everyone with the Manager role.
How do I let managers view contracts and documents?
How do I let managers view contracts and documents?
Go to Settings > Permissions > Customise access & roles and select the Manager role.
Under [Contracts], switch on View.
If they also need to see employees’ personal details, switch on View Sensitive Information under Staff.
Click Save.
How do I stop managers approving their own unavailability?
How do I stop managers approving their own unavailability?
Go to Settings > Permissions > Customise access & roles and select the Manager role.
Under [Time Off > Unavailability], switch off [Approve own unavailability].
Click Save.
Managers can still approve unavailability for their team, but their own requests will need to be approved by someone else.
How do I stop managers deactivating staff?
How do I stop managers deactivating staff?
Go to Settings > Permissions > Customise access & roles and select the Manager role.
Under Staff, switch off Delete.
Click Save.

